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We are always looking to improve and would love to hear from you!

Frequently Asked Questions

How can I check the status of my order?
When can I expect my order?
What forms of payment do you accept?
Can I cancel an order?
Can I edit my shipping address?
When will my credit card be charged?
How do I return an item?
What is your return policy?
Where do you ship to? Do you ship to Canada?
What if my product order is lost/missing or damaged in transit?
Does GO247 offer expedited shipping?
Are the products available in LITERS? (We get A LOT of requests for this).
Are your products cruelty free?
Do your products contain sulfates, parabens, sodium chloride?
Which products are gluten-free?
Do your products help with dandruff?
What is the difference between a paste, a wax, and a cream?
Do GO247 products have an expiration date?
Do you offer samples of your products?