Got a question, need more info, or want to leave us some feedback? We’re here for you.
Once your order has shipped you will receive an email with your tracking number attached. Also, you can review its status at any time under My Account Profile.
Orders take 5-7 business days transit time.
We accept payments via all major credit cards and Paypal.
Once an order is confirmed and placed, it cannot be canceled. You can return any items post receiving your order.
Our top priority is to get you your order as quickly as possible which means we cannot make any changes once you've placed it. This includes modifying your order, changing your shipping address, and/or canceling your order.
We will charge you for your order as soon as you check out.
We have a simple return process. You can find information and begin a return/exchange of a product on our website and also here by clicking this link. (include link for customers to click on)
You can find our return policy here. (include link for consumers to click on)
We ship product to the continental United States. Shipments to Hawaii, Alaska, and Canada are not available at this time.
If you have not received your package, please file a claim with the carrier your package shipped through, which will be UPS. Once the claim is filed, please reach out to firstname.lastname@example.org with your order number and we will be happy to assist you.
At this time, we only offer Ground Shipping to comply with aerosol shipping restrictions.
Yes, liters of our GO247 Shampoo, Mint Thickening Shampoo, and Conditioner are available in liter size.
Yes, all GO247 products are cruelty free as registered by PETA.
All GO247 products are free of sulfates, sodium chloride, and paraben free.
All of our products have no gluten added, however they are not produced in a full gluten free facility. If there are any concerns with this, we suggest consulting a physician.
GO247 products use the highest ingredients, keeping scalp and hair health a focus. However none of the GO247 products are cures or treatments for dandruff.
Hair wax, pastes and creams all have varying levels of hold and texture that they provide your hair. Hair wax tends to keep a style in place longer through the day. Hair paste typically provides more versatility and ability to rework your hair if you choose throughout the day. Creams are the lightest of the three. Waxes, pastes and creams also work better with different hair textures. For example, creams tend to be easier to apply and work into longer hair, while waxes begin ideal for medium to thicker textured shorter hair.
We do not have expiration dates, however we suggest that the products are used within 12 months of initially opening them.
We do not currently offer samples of the GO247 product range.